The Evolution Account FAQs

That's right we do not credit check. We only carry out a check for 'Identity verification'.
We will provide you with everything you need to operate your account within 10 working days (providing all information requested has been returned).
There are two ways: Firstly, We will set up a standard transfer of funds each month following receipt of your salary, this will be based on your monthly disposable income, this amount can be altered at any time by contacting our customer service team and speaking to one of our friendly advisors; Secondly, you can request additional transfers at any point during the month, again by contacting one of our advisors all you need is sufficient funds in your account to transfer.
No, the account is designed to ensure that you cannot go overdrawn so you don't need to worry about any unexpected charges coming your way
NO! You will be provided with an actual current account provided by a fully licensed and regulated bank......US!
Yes, we have the facility to allow you to set up both standing Orders and Direct Debits from your Current Account.
Although the account does not carry a chequebook facility you can ask us to raise a cheque in your name from your account similar to a banker's draft. This cheque can be made payable and sent to the person or company of your choice. Details of the charge for the issue of a cheque are detailed in the scale of charges.
A closure is simple, firstly send us written confirmation that you wish to close, this will set the wheels in motion. We will check the available balance on your account, if the amount is greater than £2.50 we will send you a cheque for the amount (minus the standard £2.50 cheque charge) this will be accompanied by a letter confirming that your account has now closed.
Two ways, by electronically sending to your sort code / account number, this is normally how your employer pays your salary directly into your current account. Secondly, by paying cheques and cash over the counter at any Barclays Branch using one of the paying in slips you received in your welcome pack.
Here at Secure Trust Bank we take protecting your money very seriously, that is why all of our cards are chip and PIN protected.
Your new card carries the MasterCard Logo and so can be used at all ATMs and Retail outlets that display the MasterCard Logo. (Some pay@pump machines at petrol stations may not be accepted)

Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH. Authorised and regulated by the Financial Services Authority. Secure Trust Bank PLC pursuant to license by MasterCard International Incorporated. Secure Trust Bank PLC is entitled to use the Evolution Banking trade mark under license from Evolution Banking Ltd.