With help from the police, the banks have now launched a campaign to make customers more aware of the threat of fraud. Keeping your money safe is the bank’s number one priority. That’s why they’ve set up secure procedures to protect you from fraudsters. But these criminals are often sophisticated and their techniques are constantly changing. One such ploy is to pretend they work for the police or your bank.
Dangerous though this is, there are tell-tale requests a fraudster may make that your bank NEVER will. Knowing what these are can ensure you don’t fall victim to such as an attack.
Things your Bank will never ask you to do…
- Ask for your full PIN number or any online banking password over the phone or via email
- Send someone to your home to collect cash, bank cards or anything else
- Ask you to email or text personal or banking information
- Send an email with a link to a page which asks you to enter your online banking log-in details
- Ask you to authorise the transfer of funds to a new account or hand over cash
- Call to advise you to buy diamonds or land or other commodities
- Ask you to carry out a test transaction online
- Provide banking services through any mobile apps other than the bank’s official apps
Download the Know Fraud leaflet here.