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Help & FAQs

All the answers to your savings questions

Commonly asked questions

Can I have a certificate of interest?

How do I register for Internet Banking?

How can I see my statements?

How do I make my account secure?

How can I pay into my account?

How do I log in to Internet Banking?

I don't have an Internet Banking membership ID - how do I log in?

Is my money safe?

You can also call us on

0345 111 7092

0345 111 7092

Monday to Friday: 9am to 5pm
Saturday: 9am to 1pm
Sunday/Bank holiday: Closed

Write to us at:
Secure Trust Bank
Yorke House
Arleston Way
Solihull
B90 4LH