Click the orange 'Internet Banking' button that's at the top of each page and you'll be taken to the Internet Banking Log In page.
Press the 'Log In' button and you'll be asked to enter your Internet Banking membership ID and password. Your Internet Banking membership ID starts with the letters I and B followed by a sequence of 8 numbers. You can find it in your Welcome email or letter from us.
We'll need you to fill in a few details so that we can check your identity and get you logged in.
Not yet registered?
If you've received your Membership ID and temporary password, but haven't used Internet Banking, log in now and follow the registration process.
Not got a Membership ID?
If you haven't received your Membership ID (or you've forgotten it), go to Forgotten your Membership ID, enter the account number for one of your Secure Trust Bank savings accounts, your date of birth and postcode, and press 'submit'.
We'll then send you an email which contains everything you need, however a letter will also be sent so you have a hard copy for your records (please allow 3-5 business days for this to arrive). When you have this, return to the Internet Banking login screen and go to 'Forgotten Password'.
When you're registering for Internet Banking, we'll need you to set up and use passwords and PINs. Read more about picking your secure passwords and PINs, or for any other help, take a look at our FAQs.
Unable to register?
If you're unable to register, it may be because we have enhanced security controls in place. Please call 0345 111 7092 and we will assist you with your registration. We're available Monday to Friday from 9am to 5pm and Saturdays from 9am to 1pm.
Forgotten your password?
That's not a problem. Simply go to Forgotten your password, tell us your Membership ID, date of birth and email address, and press 'submit'. We'll send an email to you with a temporary password and instructions of how to log in.
Forgotten your PIN?
If you can't remember your PIN, just go to Forgotten your PIN, enter your Membership ID, password and date of birth, and press 'Complete'. We'll send an email to you with a temporary PIN and instructions of how to log in.