Environmental, Social & Governance
Our ESG strategy focuses on key areas important to our stakeholders.
Our organisation wants to deliver value for all stakeholders, and we have a vision, a purpose, and a business strategy that sets out how we will do this. As a business, we are committed to: 'Always act with integrity and transparency to deliver value for all our stakeholders' and our ESG strategy shows how we will achieve that across five focus areas that we have prioritised based on stakeholder feedback.
Our focus areas
Our ESG strategy focuses on the issues that matter most to our stakeholders and align with our business strategy, core strengths, and strong governance standards. These focus areas also link to the UN Sustainable Development Goals (SDGs).
Most of the information here reflects progress made during 2025 against five focus areas. From Q2 2026, we are working to a refreshed, simplified ESG strategy, and we will report on delivery against this when we publish our 2026 year end results.
It’s all summarised below.
Climate Action and Risk
We aim to understand the risks to our business associated with climate change so that we can maintain a strong credit discipline, capital allocation and risk management capabilities that support our specialised lending.
Equity, Diversity and Inclusion
Our vision is to be a successful, inclusive business where all our people feel respected and can confidently be themselves and fulfil their potential.
Customer Trust
Our aim is to build the trust of our customers through the way we treat them, by enhancing our customers’ experience, achieving high standards of customer service excellence and through the outcomes we enable for them.
Education and Skills
Through our Learning and People Development activities we aim to help all our colleagues build their specialisations, increase their confidence, plan their career progression and make it happen.
Communities and Charity
We aim to make a positive contribution to the communities in which we work and conduct our business.
Governance
To succeed in the long term, we believe we must have enduring relationships with our stakeholders based on respect, trust and mutual benefit. Our aim is to act with integrity and transparently in everything we do and be responsive to the views of our stakeholders.
Our governance structure enables the Board to oversee the delivery of our strategy as a regulated bank. The Corporate Governance Report in our Annual Report and Accounts explains how we have complied with the UK Corporate Governance Code and more detail on our governance structure can be found by visiting the Governance section.
Awards, Accreditations and Partnerships
If you would like to know more, we'd love to hear from you.
For further information, investor enquiries, or to send notifications regarding the share capital or your shareholding in Secure Trust Bank, please email Investor Relations.