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Our ED&I Strategy

Equity, Diversity and Inclusion

Our ED&I Strategy

Equity, Diversity and Inclusion

Our corporate purpose is to ‘help more consumers and businesses fulfil their ambitions’. To live our purpose and be a successful business that talented people want to be part of, our aim is to develop a team that is representative of the diverse backgrounds, cultures, and viewpoints of our customers, colleagues and communities.

What is our ED&I vision?

We aim to be a successful, inclusive business where all our people feel respected, and can confidently be themselves and fulfil their potential.

What are our strategic principles?

We aim to support all colleagues and stakeholders, including those with both protected and non protected characteristics, and develop diversity at all levels of our organisation which is representative of the wider society.

We aim to create a working environment that generates commitment and loyalty, encourages our people to take responsibility for their wellbeing, and enables them to learn, grow and be their authentic selves at work.


What commitments have we made?

We commit to:

  • Operate a zero tolerance approach to discrimination in all areas of our business operations, including our partners and supply chain
  • Strive always to listen to views that are representative of our diverse colleague community and aim to act on what they say
  • Drive diversity at all levels of our organisation
  • Promote a culture of inclusivity that celebrates diverse views and thinking, be open about our successes and failures and learn from both
  • Do our utmost to identify and remove barriers to success so that everyone has access to opportunities to develop in their career


ED&I Strategy (PDF)