Building one of the best banks in Britain since 1952
Building one of the best banks in Britain since 1952
We’re an award-winning UK retail bank, providing savings accounts and lending services to over a million customers. Born in 1952 in the West Midlands, we’ve had plenty of time to hone our craft. We’re a bank you can trust. After all, it’s in our name.
Our approachable, straight-talking teams are based at our Solihull headquarters and offices in Cardiff, London, Manchester and Rotherham. We’re all working hard to build the best bank in Britain.
1.5m
customers
1017
staff
£2b
in customer savings in 2019
(Figures correct: 31 December 2019)
8 offices across the UK
1. Solihull
2. Cardiff
3. Manchester
4. Birmingham
5. Rotherham
6. Leeds
7. London
8. Reading
The STB Group
Since 1952, Secure Trust Bank has been providing straightforward transparent banking for people and businesses across the UK. Our Savings business in Solihull offers bonds and savings accounts, whilst the Real Estate Finance team offer finance to experienced developers for residential, commercial and mixed use development schemes, as well as professional landlords. Meanwhile, our business and commercial division in Manchester provides companies with refinance options to help them grow.
V12 is our retail finance division in Cardiff that has an underwriting team, as well as risk and fraud departments, plus a call centre. V12 arrange and administer retail finance loans for national brands and retail partners all over the UK, helping customers buy the things they want.
V12 Vehicle Finance – powered by Secure Trust Bank – is a comprehensive, used vehicle proposition that is unique to the industry. Our powerful hub of products make it easy for dealers to source, buy, sell and finance used vehicles
From its Rotherham office, Debt Managers provides a collections and recovery service for clients across the UK. This includes debt purchase, tracing, commercial collections and litigation.
Moneyway (a trading name of Secure Trust Bank) provides motor finance for the automotive industry. Our main office in Solihull has a call centre team, as well as underwriters and a collections department.
Our Customer Charter
We have a strong set of values that we aim to live every day. These values along with our Grow, Sustain and Love strategy continue to help us in building a great business for our Customers, Colleagues and Shareholders. We are passionate about being fair, friendly, polite and helpful in every interaction we make.
Customer Charter (PDF)
