We’re currently experiencing high call volumes due to increased demand for our savings products, and this may mean it takes longer than usual to get through to us. We are answering calls as quickly as we can.
Existing customers can manage their account via Internet Banking or the Mobile App. Alternatively, the FAQs on our website may provide an answer to your questions. We apologise for any inconvenience.
Yes - if you have Power of Attorney and would like to open an account on the donor's behalf, please call our Customer Services team on 0345 111 7092.
Please note Power of Attorney access is by telephone only.
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