Sometimes an application may need to be reviewed manually, and we may be in touch to request further information.
If you haven't heard from us within five working days from submitting your application, please contact our Savings Team on 0345 111 7092. We have updated our opening hours due to the ongoing virus outbreak, known as Coronavirus or COVID-19.
Our opening hours are:
Monday to Friday: 9am to 5pm
Saturday: 9am to 12pm
Closed on Sundays and Bank Holidays