• Contact Secure Trust Bank

    By telephone, by e-mail or by post

    Please note that we are closed on Sundays and Bank Holidays

Complaints and Resolutions

We always aim to provide you with an efficient and friendly service, and we're sorry if we haven't provided you with the service you expect.

If your concerns are regarding a transaction on your Current Account that you do not recognise, please contact us on 0121 683 6410, and do not complete the form below.

The European Commission's online platform for dispute resolution can be accessed via http://ec.europa.eu/consumers/odr/