If you haven't received your Membership ID (or you've forgotten it), go to Forgotten your Membership ID, enter the account number for one of your Secure Trust Bank savings accounts, your date of birth and postcode, and press 'submit'.

We’ll then send you a letter in the post containing your Membership ID (please allow 3-5 business days). When you have this, return to the Internet Banking login screen and go to ‘Forgotten Password’.

When you're registering for Internet Banking, we'll need you to set up and use passwords and PINs. Read more about picking your secure passwords and PINs, or for any other help, take a look at our FAQs.

Unable to register?

If you're unable to register, it may be because we have enhanced security controls in place. Please call 0345 111 7092 to complete your registration. We're available Monday to Friday from 9am to 5pm and Saturdays from 9am to 12pm.

Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registration number is 204550

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.