This is an extra layer of security for our customers to help us identify you as the account holder and make sure your information is safe.
A security code will be sent to the phone number we have on file for you; typically within 60 seconds. You'll need to enter this code into a box when prompted so that you can access your account.
If you type the wrong code too many times, you'll be locked out. But don't worry, just give us a call and we'll help sort this out.
Call us on
Monday to Friday: 9am to 5pm
Saturday: 9am to 1pm
Sunday/Bank holiday: Closed