Receiving our emails

We will only contact you by email if you’ve given us permission to do so.

Occasionally, emails that you’ve asked for may not arrive in your inbox. To make sure this doesn’t happen, please add the following email addresses to your address book. This will guarantee you receive the emails from us that you’ve requested.

Email 'allowed lists'

All email platforms should have an ‘allowed list’ and a ‘blocked list’ of senders - this is your spam filter. This enables you to set which types of emails you want to receive and which ones you don’t.

If our email addresses are in your allowed list, our communications will always be let through so you will never miss an email again.

Typically, you can add an email address to your allowed list by simply adding it to your address book.

If you still find that you’re not receiving our emails, you may need to check the instructions for any anti-virus programs installed on your computer, such as Norton's or McAfee.