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Notification of Death

We’re sorry for your loss.

To be able to manage any requests regarding the accounts the customer held with us, please do the following:

  • Download and read the Use of Personal Data information sheet which applies to you, depending on whether you are a Personal Representative of the deceased or a Solicitor acting as executor on the deceased’s behalf
  • Download the editable PDF form and either:
    1. Input your information on-screen into the editable PDF form, print off, sign and date it, or;
    2. Print off the form, complete with a pen, sign and date it
Use of Personal Data - Personal Representative(s) of the deceased (PDF)
Use of Personal Data - Solicitor acting as executor on deceased's behalf (PDF)
Notification of Death form (PDF)

Once completed, please return the form to us in a plain envelope to the following one-line address (no stamp required):


If you have any questions, please contact us.

Call us on

0345 111 7092

Opening hours:

Monday to Friday: 9am to 5pm

Saturday: 9am to 1pm

Sunday/Bank holiday: Closed

Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registration number is 204550

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.