If you change your mind before the date your product matures, you can send us a secure message to let us know what you'd like to do.

If you change your mind but your Bond has already matured and the funds have been transferred to your new account, you can close the account within 14 days. To do this, you would need to contact us by secure message or by telephone.

Call us on 0345 111 7092

Opening hours:
Monday to Friday: 9am to 5pm
Saturday: 9am to 12pm
Sunday/Bank holiday: Closed

Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registration number is 204550

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.