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When you're logged in, click on your account, then select 'Secure messaging' in the menu on the left.

You'll be able to see your inbox and click on messages to read them.

To write a message to us, choose 'Create a message' from the menu on the left. Simply type a subject line, put your account number in the box and type your message before pressing the 'send' button. 

The menu also lets you see sent and deleted messages.



Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registration number is 204550

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.