If you are unhappy with any aspect of our service, there are a number of ways you can make a complaint.
Online: You can raise a complaint online.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 03303 031 286
Write to us:
Customer Resolutions
Secure Trust Bank
One Arleston Way
Shirley
Solihull
B90 4LH