How do I make a complaint?

If you are unhappy with any aspect of our service, there are several ways you can make a complaint.

Online:  You can  raise a complaint online.

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone:  03303 031 286

Write to us:
Customer Resolutions
Secure Trust Bank
Yorke House
Arleston Way  
Solihull  
B90 4LH