How do I make a complaint?

If you are unhappy with any aspect of our service, there are a number of ways you can make a complaint.

Online: You can raise a complaint online.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 03303 031 286

Write to us:
Customer Resolutions
Secure Trust Bank
Yorke House
Arleston Way 
Solihull 
B90 4LH