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When you're logged in, click on your account, select 'My details' in the menu on the left, and then 'Change password'.

You will need to confirm your current password before choosing a new password. Your new password must meet the criteria detailed below, and then press 'Continue'.

Passwords must be at least eight characters long and contain at least one of each of the following:

  • Upper case letter
  • Lower case letter
  • Number

You cannot use special characters (for example, ! $ %), spaces or have more than four identical characters in a row (for example, bbbbb or 22222)

We'll contact you to confirm your password has been changed.