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When you're logged in, click on your account, select 'My details' in the menu on the left, and then 'Change password'.

After choosing a new password that meets the criteria (for more information on this, see 'How do I make my account secure?'), press 'Continue'.

We'll send an email to you that confirms your password has been changed.


Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registration number is 204550

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.