All sole and joint account holders of personal accounts can use Internet Banking to view balances and request withdrawals.

If you aren't the account holder (for example, you're acting as an attorney), you won't be able to use Internet Banking.

Registering is really easy and only takes a few minutes.

You'll need:

  • Your unique Internet Banking membership ID
    (You can find this in your Welcome email or letter from us. It starts with the letters I and B followed by a sequence of 8 numbers)
  • Your temporary password
    (This is in the same email as your Internet Banking membership ID, which we sent to the email address you supplied for your account)
  • Your email address and date of birth
  • Your phone
    (For added security, you'll receive a one-time code on your mobile or home phone number)

When you're set up, click the orange 'Internet Banking' button that's at the top of each page and you'll be taken to the Internet Banking Log In page.

After pressing the 'Log In' button, you'll be asked to enter your Internet Banking membership ID and password. Your Internet Banking membership ID is an eight-character sequence of letters and numbers that starts with 'IB' and you can find it in your Welcome Letter.

Secure Trust Bank PLC. Registered in England and Wales 541132. Registered Office: One Arleston Way, Solihull, B90 4LH.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registration number is 204550

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.